Privacy policy

EMBLM strictly controls how the personal information you provide to it is used and communicated and is aware of the trust you place in it. This Privacy Statement sets out EMBLM’s privacy policy. By using the EMBLM.com website, you agree to abide by the practices described in this Privacy Statement.

WHAT IS THE PERSONAL INFORMATION COLLECTED BY EMBLM FROM ITS CLIENTS?

information collected about you on EMBLM.com allows EMBLM to personalize and constantly improve its services related to your experience with EMBLM. This information is in the following order:

Information You Provide: EMBLM receives and retains all information you enter on EMBLM.com or otherwise provides to you. You have the option of not providing certain information, but this may prevent you from taking advantage of some of the services offered by EMBLM.com. The information collected is used in particular to answer your requests, to prepare personalized shopping suggestions, to improve the EMBLM stores and to communicate with you.

Information collected automatically: EMBLM uses cookies to collect certain information when you visit the EMBLM.COM website.

Email communication: In order to develop more useful and interesting e-mails, EMBLM receives a confirmation when you open “newsletter” e-mails or use the “list of inspirations” function from EMBLM, if your computer supports this function. If you do not wish to receive e-mails from us, please click on the unsubscribe link accessible from the footer of the EMBLM newsletters.

Information from other sources: EMBLM may receive some of your data from other sources and add it to the information in your account. 

COOKIES

Cookies are unique identifiers that store information in your browser. They can identify you and collect information when you use the EMBLM.COM website. The information may come from pages visited, shopping baskets or requests for information. They make it possible to adapt the information presented to you when you consult EMBLM.COM.

If you block or otherwise reject our cookies, browsing the EMBLM.COM website and using certain features related to the shopping cart, promotions, points of sale or otherwise, may not not work. It is recommended to keep them on.

The “Help” section of most browsers tells you how to prevent your browser from accepting new cookies, how to be notified when you receive a new cookie, or how to block all cookies.

DOES EMBLM DISCLOSE THE INFORMATION RECEIVED?

The personal information of EMBLM’s customers is a key element of EMBLM’s business, and EMBLM does not practice selling it to third parties. EMBLM only provides this information in the circumstances described below.

Third party service providers: EMBLM retains the services of companies and individuals to perform certain tasks on its behalf. These tasks may include filling orders, delivering parcels, sending e-mail or postal mail, removing redundant data from customer lists, analyzing data, assisting EMBLM in marketing, proposing search results and links (including paid ads and links), process credit card payments and provide customer service. These companies and individuals only have access to the personal information necessary to perform their duties but can not use this information for any other purpose.

Transfers of businesses or activities: As part of its expansion, EMBLM may sell or acquire stores, subsidiaries or divisions. In this type of transaction, customer information is generally one of the items transferred to the new acquirer, but such information remains subject to any pre-acquisition or sale confidentiality statement (unless the customer explicitly consents to new modalities). In addition, in the event that EMBLM or the majority of its assets are to be acquired, the customer information would be disposed of with the assets.

Protection of the interests of EMBLM and third parties: EMBLM may disclose personal information and information recorded in the accounts of its clients when considered appropriate for the purposes of complying with the law, to enforce its Terms of Use or other agreements, or protect the rights, property or safety of EMBLM, its customers, users of EMBLM.com or other parties. This disclosure policy includes the transmission of information to other companies or organizations to prevent fraud and reduce the risks associated with credit card transactions. Of course, EMBLM does not sell, rent, share or otherwise disclose the personal information of its customers to identify them for commercial purposes that would violate the EMBLM commitments described in this Privacy Statement.

With your consent: In other cases than those mentioned above, you will be notified when your personal information is likely to be disclosed to third parties, and you will have the opportunity to choose not to share this information.

ARE MY PERSONAL INFORMATION REALLY PROTECTED?

EMBLM strives to maintain the confidentiality of your personal information during transit through the Internet using Secure Sockets Layer (SSL), which encrypts the information you enter. Other precautions are taken to protect the personal information you transmit to EMBLM. However, it is unfortunately impossible to guarantee the security of the transfer of such information to 100%. Consequently, even if EMBLM does its best to protect this information, the absolute security of the information you transmit to or from EMBLM.com can not be guaranteed; you agree to share this information at your own risk.

It is important that you prevent unauthorized access to your password and computer. Make sure you log off when you have finished using a shared computer.

WHAT INFORMATION CAN I CONSULT?

EMBLM.com gives you access to certain information about your account and your interactions with EMBLM for the sole purpose of consulting and, in certain cases, updating this information. Click here to see some examples. This list will be modified as EMBLM.com evolves.

WHAT ARE MY OPTIONS?

You may still choose not to provide any personal information to EMBLM, although it may be necessary to make a purchase or to take advantage of certain services offered by EMBLM.com, such as the list of inspirations.

If you do not wish to receive e-mails or other types of e-mail from EMBLM, please update your preferences on the E-mail Profile page, accessible from the footer of the EMBLM newsletters. (If you do not wish to receive the EMBLM.com Terms of Use and other legal communications, such as this Privacy Statement, these Terms will still govern your use of EMBLM.com, and you are responsible for maintaining informed of any changes.)

The Help section in most browsers tells you how to prevent your browser from accepting new cookies, how to be notified when you receive a new cookie, or how to block all cookies. You may disable or delete similar data used by the additional software in your browser, for example Flash cookies, by changing the settings of the additional software settings or by visiting the manufacturer’s website. However, because cookies allow you to take full advantage of some of the essential features of EMBLM.com, EMBLM recommends that you keep them enabled. For example, if you block or otherwise reject cookies from EMBLM.com, you will not be able to add items to your cart, place an order, or use services offered by EMBLM.com that require you to register.

If you wish to have access to the personal information that EMBLM has about you, EMBLM will respond to your request within 30 days of your request. Fees may be charged by EMBLM if you wish to obtain a copy of documents, or if EMBLM deems your request excessive. In certain limited circumstances, EMBLM may not be able to provide you with access to the information you have requested, for example when this information can not be separated from other people’s information, or can not be disclosed for reasons of security, commercial confidentiality or because they are protected by a legal privilege.

ARE CHILDREN ALLOWED TO USE EMBLM.COM?

If you are under 18, you can not use EMBLM.com without the participation of a parent or guardian. If you are under the age of 13, EMBLM asks you not to share personal information about you without the permission of a parent or guardian. EMBLM does not voluntarily collect information from children under the age of 13, nor does it intend to visit children under 13 years of age.

TERMS OF USE, NOTICES AND REVISIONS

If you choose to visit EMBLM.com, your visit and any dispute regarding confidentiality matters are governed by this Statement and our Terms of Use, including the limitation of damages, litigation arbitration and enforcement of the laws of the Province of Quebec, Canada. If you have any questions, concerns or complaints regarding the confidentiality of your information about EMBLM.com, please contact EMBLM by describing the situation in detail and EMBLM will do its best to answer it.

EMBLM is constantly evolving, and this Privacy Statement and the EMBLM Terms of Use are also subject to change. You should also visit EMBLM.com regularly to keep up to date with the latest changes to these documents. Unless otherwise stated, this Privacy Statement governs all information relating to you or your account. EMBLM is keeping its promises and will not change its practices and conditions to make them less protective of the personal information of its customers collected previously, without first obtaining the agreement of the customers concerned.

EXAMPLES OF INFORMATION COLLECTED

INFORMATION PROVIDED BY YOURSELF

You provide EMBLM with personal information when you search, place an order, send comments, enter a contest, answer a questionnaire or contact EMBLM. You provide EMBLM with personal information when you search for a product or place an order; when you contact EMBLM by telephone, email or any other means; when completing a questionnaire, a contest entry form or creating a wish list. In doing so, you may have provided EMBLM with information such as your name, address and phone number; credit card information; the name, address and telephone number of the persons to whom your purchases were sent; the content of the evaluations and e-mails that you have sent to EMBLM as well as certain financial information.

INFORMATION COLLECTED AUTOMATICALLY

The information that EMBLM collects and analyzes includes the IP address used to connect your computer to the Internet, your username, your e-mail address, your password, and information about your system and connections, such as the type and version of your browser, setting the time according to your time zone, types and versions of additional software to your browser, operating system and platform. EMBLM also analyzes your purchase history (which EMBLM sometimes correlates with the purchase history of other consumers to make lists of featured products, for example), the complete URL to, via and from EMBLM.com including the date and time of login, the products you viewed or searched for, your cookie number. Browsing information such as cookies, Flash cookies (also known as Flash Local Shared Objects) or similar information on certain parts of EMBLM.com is used for fraud prevention or other purposes. During some of your visits, EMBLM may use software tools such as JavaScript to measure and collect information related to your session, including web page response times, download errors, time spent viewing some pages, information related to the interaction with the page (such as scrolling, clicks made and the hover effect) and the methods used to get out of the page. EMBLM may also collect technical information to help identify your device for fraud prevention and diagnostic purposes.

CELL PHONE

Most cellular devices offer their users the ability to disable location services. These controls are most likely in the device settings menu. If you have questions about how to disable the location services of your device, EMBLM recommends that you contact your cellular service provider or the manufacturer of your device.

INFORMATION FROM OTHER SOURCES

EMBLM may receive from other sources the following type of information: update of your delivery details from delivery services or third parties, which EMBLM uses to correct your information contained in your files and optimize the execution of your future orders or communications with you; as well as information about your credit history, which EMBLM uses to detect and prevent fraud and to offer certain credit or financial services to certain customers.